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Making a $40 million mistake earlier in his career changed the way the CEO of...
Bouncing back from a $40 million mistake might seem easier said than done. But, before becoming CEO of Intuit, Brad Smith did just that. It was in the midst of the dot-com bubble, when Smith worked in...
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The editor-in-chief of a newspaper that reaches over 100 million people still...
Joanne Lipman had just become an editor at The Wall Street Journal when she received some leadership advice that's stuck with her ever since. The now-editor-in-chief of USA Today, a newspaper with a...
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A Google exec shares the worst thing he hears in job interviews — and what...
It's not enough to just want to work at Google. If you want to land a job at the tech giant, you're going to have to get more specific, said Hiroshi Lockheimer, Google's senior vice president of...
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How to command the room without being a jerk
When he started out as a pharmacy intern at Walgreens in 1980, Greg Wasson never imagined he'd one day become the CEO of the whole company. But, over the years, the Indiana native climbed the...
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A champion poker player explains how to tell when someone's lying
How do you spot a liar? Watch their eyes, says champion poker player Phil Hellmuth. Hellmuth has made a career out of calling peoples' bluffs. So far, he's won 14 bracelets at the World Series of...
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The former CEO of Walgreens liked a legendary NFL coach's advice so much, he...
• Former Walgreens CEO Greg Wasson was inspired to be a more instinctual leader by a quote he read in Sports Illustrated. • He told Business Insider about a time his strategy helped him break open a...
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I joined Goldman Sachs as a VP — here's what they really look for in a new hire
A recent Goldman hire says the company isn't like other banks because it's very lean. They want to make sure you can do more than one job, and you're expected to do more. The company looks for...
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A former NASA flight director explains why he couldn't do anything but lie...
• Former NASA flight director Paul Hill told Business Insider about working mission control shifts during space missions. • NASA's mission control work is divided up between three teams, who each work...
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The reclusive In-N-Out heiress opens up about how she made a fast-food chain...
Lynsi Snyder has been president of In-N-Out since 2010 and inherited the family-owned business this year. The burger chain is No. 4 on Glassdoor's 2018 list of best places to work, based on employee...
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Dropbox's CEO credits his success to a habit he's passed on to his executive...
Dropbox founder and CEO Drew Houston started doing focused deep dives into an aspect of business he didn't understand while he ran his first company. To keep learning, he and his Dropbox leadership...
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The exact same sentence from your boss can mean 'yes,' 'no,' or 'maybe'...
Learning how to communicate with people from other cultures is critical in international business. Some cultures express negative feedback differently than others. When a boss tells their employee "we...
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Companies like GE, Citibank, and Dropbox have borrowed a tool from startups...
Large companies like GE and Citibank have in recent years developed project-focused teams that act like startups. "The Lean Startup" author Eric Ries has guided many of these programs. These companies...
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4 signs you should apply for the job — even if you aren't sure you're qualified
It's possible to land a challenging job even if you don't have every single one of the requirements in the job posting. We got expert advice on when you should apply for a role you think you're...
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The best business lesson Oprah Winfrey ever learned was to approach her work...
Oprah Winfrey faced relentless competition in the late 1980s and early 90s talk show market. She realized that what kept her and her team's focus and edge was "staying in their lane" and not worrying...
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A woman who's spent over a decade in HR shares the No. 1 sign it's time to...
Toni Thompson is the vice president of people and talent for The Muse, and a human-resources veteran. She said the top reason to leave your job is you've started doing bad work because you're angry or...
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What to do when you're offered a job and you need more time to decide
• Job offers can seriously complicate your life. • Sometimes, you need more time to mull the opportunity over. • But, at the same time, you don't want to burn bridges by leaving the hiring manager...
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Jeff Bezos uses a smart tactic to make seemingly impossible decisions very...
Amazon CEO Jeff Bezos uses a system called the "regret minimization framework" to make big decisions. When he was thinking about starting Amazon, he knew he would regret not having tried more than...
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I went to a career coach so you don't have to — and it was a rude awakening
I worked with a career coach, Rebecca Fraser-Thill of the Pivot coaching team, for two months. Fraser-Thill was supportive and encouraging, but also made sure I set concrete, measurable career goals....
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A workplace expert shares the exact steps you should take to quit your job...
Quitting your job can be freeing — until it's time to tell your boss. Workplace expert Lynn Taylor recommends keeping things professional, impersonal, and unemotional when you announce your...
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How to say 'no' to your boss without looking lazy or incompetent
Workers are challenging their employers like never before, but as an employee, you still run the risk of coming across as lazy or disinterested if you say "no" too many times. If you must tell your...
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